This is my first WoW influenced hardware purchase, outside of a computer.
That’s right, I’ve gone ahead and bought a PC headset (Turtle Beach Ear Force Z11)!
I’ve had the cash to purchase something for a couple of weeks. I took some time to look in the different stores in my area, to see what they had. I checked prices on Amazon, and considered purchasing online. I looked at online reviews.
But, my biggest consideration was cost. I didn’t want to spend more than $40 if I could help it.
I’m a dad with two small children in the house. These will be broken within the next six months! I can count on it.
One of the places I looked at was Best Buy. They tend to be a bit more pricey than say, Walmart; but they also tend to have a better selection.
We’ve bought other things from our local Best Buy, and even had things break. We’ve bought the 2yr insurance from them, and sure enough; we’ve had to use it. They replaced the products without any questions…both times.
Did I mention that I have two small children.
So, I’m one of those guys that buys the “useless” insurance…because it isn’t so useless in my house.
So, I found these for $39.99, which was a bit more than I was looking to pay. I knew that the insurance and taxes would put it over the $40 mark. It was going to cost me around $55 after taxes and the insurance.
Then, one of their sales reps walked up to me and asked me if he could help.
This is usually when I say “no thank you,” and move on. But, for whatever reason, I told him exactly what I was looking for and why.
I wanted to purchase my very first headset for playing WoW. I have two small kids in the house, and I know it will be broken sooner or later; so I want to keep my purchase around $40.
I had that item in my hand, and he pulled out his smart phone!
He said, “With this, I can see what my competitors are selling for. We price match.”
He smiled as he said it.
It turns out, he’s a WoW player as well!
He found another store selling it for $27.99! I was able to purchase it (tax and insurance) for $40 exactly!
My next move will be to take the online Best Buy customer service questionnaire and give him great marks! He went out of his way to save me money, and get me exactly what I wanted; all within the guidelines that Best Buy had set out for him.
I’m a happy boy!